Establish Billing in Your Name
Welcome to Menasha! We are pleased to be your utility provider. You can stop by our office at 321 Milwaukee Street 7:30 am – 4:00 pm, Monday through Friday to complete a Application for Billing form or, if you prefer, you can download the application for billing (PDF) and bring the completed form with you. We may also request a copy of your drivers’ license or photo ID when you apply for billing.
NOTE: If you would like to request a new service install for a new construction home, see “Establish New Electric Service” section below.
Change Mailing Address
Occasionally, we know that our customers want their utility bill sent to an address that is different than their service address. This can be done by stopping in the office, calling 920-967-3400, or by completing the Change of Address form.
Transfer Service form
If you are currently a Menasha Utilities’ residential customer and you are moving to another address within our service area, you may transfer your service by calling our office at 920-967-3400 or you can complete the Request to Transfer Service form.
Terminate Billing
If you are moving out of the Menasha Utilities area and need to close your account with us, please call us at 920-967-3400 to let us know your anticipated termination date or complete the Request to Discontinue Service form.